We recognize that communication is the single most important success factor in ICT-projects. In smaller projects and for smaller companies, getting to know each other and establishing the right procedures takes a relatively larger proportion of the total budget, reducing the financial benefit. ValueSource therefore proposes an 'integrated' offshore model. This model supports a close cooperation and long-term relationship between an on-site team within your company and the offshore team at ValueSource. They act together as a virtual team, in close cooperation and in mutual respect.

We want to build long-term human relationships in ValueSource and increase the knowledge about your business. We aim at a better than average staff retention so that we can further reduce the 'overhead' related to knowledge transfer and communication.

Quality is our primary concern. We want to continuously improve the quality of the service delivered and establish the necessary measurements and KPI's.